Senior Endpoint Automation Engineer

On behalf of our Client, one of the world’s most prestigious and innovative companies in the luxury industry, we are looking for a Endpoint Automation Engineer.

Our Client

Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client’s ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term.

The new Lisbon Tech Centre

To leverage Lisbon’s tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility. 

About the Position

As an Automation Engineer within the Network & System Management – Endpoint Solutions teams at the Group Technology department, you'll be pivotal in boosting operational efficiency through automation. Your role encompasses:

• Implementation of automation solutions.

• Development of self-service and packaging solutions for product enhancement requests.

• Execution of problem resolution and change management.

• Driving innovation and planning activities with an agile mindset and tools.

• Managing scripting-related incidents, support, and monitoring tasks.

You'll be a key driver in streamlining automation capabilities for global IT teams, particularly within the Endpoint Solutions teams.

Your primary accountability includes ensuring the health, operational stability, and IT security of provided services and technologies within your scope.

Additionally, you'll focus on service and process improvements within the EndPoint Solutions Automation team, consistently promoting team achievements and services across the broader Group Technology.

Reporting Line: You report to the Endpoint Automation Team Lead.

Service Excellence, your actions directly impact our deliverables and other IT team services.

Timely and effective handling, aligned with KPIs/SLAs, emphasizing quality and security, is crucial.

Act as a team player, contributing to team evolution by enhancing processes, introducing innovative ideas, and fostering a proactive attitude to improve service quality and achieve engineering excellence.

Provide support, maintenance, and administration for the EndPoint Solutions automation team’s infrastructure, ensuring comprehensive IT security.

Ensure platform stability, evolution, and sustainability for supported platforms.

Maintain documentation, processes, monitoring, and proactive reporting for technologies and tools. Ensure health and capacity management of platforms.

Take full responsibility for assigned technologies and products, ensuring operational and scripting stability and standardization.

Facilitate knowledge transfer within and outside your team, formalizing content through presentations, coaching sessions, or other sharing practices.

Drive product enhancement or remediation actions, identify technical or non-technical innovations, and raise alerts regarding associated risks.

Scripting Languages: Advanced proficiency & Application building in PowerShell with a solid understanding of .NET for scripting and automation / Python.

Automation Platforms (Power Platform, UiPath, Azure Logic Apps).

Microsoft Ecosystem (O365, Sharepoint online, SQL database).

Development Workflow (Gitlab, JIRA, CI/CD, SDLC).

Workspace One / InTunes/ JAMF.

Client: Windows 10-11, macOS, iOS, Bitlocker, MBAM, GPOs, Cortex XDR, Tanium.

DevOps or other Automation/Scripting.

Solid knowledge of IT Service Management (ITSM) principles and practices:

Working experience with ITSM/ITIL as an IT operator.

Familiarity with Problem, changes processes.

Strong team player with a curious nature and the ability to seek help when needed.

Demonstrated experience in a large international environment is advantageous.

Proficient in technical English (both written and spoken).

Excellent customer service, communication, and organizational skills with the ability to challenge peers.

Analytical thinking with a result-oriented mindset.

Minimum Higher Diploma, bachelor’s degree in computer science or equivalent.

At least 5 years of experience as an IT developer.

Amazon Web Services Practitioner.

Security Knowledge or Certifications.

Automation/Scripting Certifications.

Other Relevant Certifications.

Recruitment Process

FCamara is proud to provide feedback to all applicants. Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.

It’s important to be prepared for an English and a technical assessment during the evaluation journey.

Once you are considered a fit by our recruiting team and by our Client’s team, you will be invited for a technical interview with team members.

Selected candidates will move to final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis.

Shifts and Working Location

This position requires you to work from office in Lisboa (Parque das Nações) 3x a week.

Applicants from outside of AML and international Applicants (EU, EEA, Brazil)

Although we prioritise applicants already living in Portugal, preferably in the Area Metropolitana de Lisboa, you are welcome to apply live in any country of the European Union, EEA, Switzerland and Brazil.

If you are approved and live abroad, Client is prepared to offer a comprehensive relocation package. This discussion will always take place when you are invited to join the team, along with the job offer.

Aqui somos #SangueLaranja!

Estamos há 17 anos no mercado, lado a lado com nossos clientes, proporcionando experiências transformadoras. 

Somos um ecossistema de tecnologia e inovação, com expansão global; Além do Brasil estamos presentes na Europa e Reino Unido com escritórios em Portugal, Londres, Dubai e Holanda. 🌎

F de Formação: acreditamos na prática da cultura do compartilhamento, no senso de comunidade, e que o conhecimento

tem o poder da transformação!

Possuímos iniciativas, e ações sociais, que promovem o desenvolvimento, como a comunidade tech Orange Juice, o Programa de Formação,

nossa escola de liderança e diversas parcerias com ONGs e Edtechs. 

Na FCamara todos são bem-vindos, para nós, Diversidade, Respeito e Ética, são elementos inegociáveis e fazem parte do nosso DNA. 

E aí, está pronto para fazer parte de um time incrível e ser protagonista da própria história?